I notice we have had issues lately with a few Vendors. The problem for me is the fanboys that defend them. Why would you purposely delete posts that warn new members that there is an issue? Let the vendor defend himself and let the members see how he does it. If he refuses to face the issue and keeps resorting to a poor me attitude,its bad. If he ignores legitimate questions,it’s a problem. If he blocks people who ask the real questions,It’s a high-flying red flag. People have a right to know what they are dealing with. If I order a 30ml of liquid and some hardware from a vendors site,I expect to fill out the info on the site of exactly what I want and have it sent to me. I don’t want personal phone calls discussing why and what I vape. I don’t want a vendor telling me I can talk to him and trust him with my personal issues.I want service! It’s a business transaction. It should not ever get personal unless you become friends over a period of time and choose to have a friendship with someone. Then after all this personal attention,they send you 3 or 4 times what you ordered,its creepy. It’s just creepy. I do not want someone like this to have my personal info. I have seen it turn bad when all of a sudden your info is posted in a group and people are flipping out. Its wrong. I know a few friends will get mad at me for posting this but hey,it’s the truth. I’m not sugar-coating it. Ask around before you order. See if it’s a trustworthy vendor or if people are having problems with them. ASK! Most people will tell you honestly what they think or refer you to info about the vendor that is questionable. If it’s a vendor you have not ordered from before,ask around. It only takes a few minutes and it could save you some cash and stress. Don’t get sucked in by freebies and overly concerned vendors that post in every thread in every group offering help and guidance. Something isn’t right if they have to do that. They should have their own group and offer help there,not hunting around everywhere looking for customers. Like I said,something isn’t right there. Be aware.
The other issue is if you see someone posting and they ask your opinion,be honest.Dont down a vendor because they asked you to return something because you claim its faulty. I have watched people call out vendors for stuff like this and its wrong.Do you go back to any other stores and ask for a replacement without returning the product?? I don’t think so. To many people are trying to get something for nothing. They want to keep the item and get another one. How is that fair? They didnt rip you off. They asked you to be fair. Be honest and let new members know the truth,say I had to send back a defective product and then they replaced it. Tell new members if a company is trustworthy and about shipping times,prices and customer service. Tell them the truth so they feel confident using or not using a company. Dont turn it into a personal drama. Just give the facts and walk away. By all means if you paid for something and never received it let everyone know. If they refuse to exchange a faulty item,let it be known. A big one for me is when they tell me its user error and I have been vaping 3x as long as they have. Own up to faulty products,don’t blame the customer.Thats not cool. Lets just be honest and help the new guys not get ripped off. We have so many small vape shops popping up,we need to make sure the ones that are honest and have the best prices and customer service are the ones that get used. Dont sit back and do nothing when you see a new member talking about placing an order with a bad company. Speak up. Lets do the right thing and be honest with the new guys. Its only fair. People helped us,so its only right to do the same for someone else.
I saw a member making a comeback today selling tanks, I posted. I read so many complaints a few months back about this person not sending stuff out after people paid for it. No excuses. Months people waited and some never ever got the products they paid for. That is just wrong and do you think we are just going to sit back and watch it happen again.NOT! You may be an awesome guy,an artist,and so creative,but a rip off is a rip off. I’m calling you on it. I’m not going to sit back and watch it happen again with a new group of people. I’m just not. Hate me for it,not a problem. Just don’t rip off my fellow vapers please. It makes me angry when people get hurt. It is very wrong to take advantage of the people who took a risk ordering from a brand new vendor. You blew it in my book.
So that’s my list of things that needed to be put out there this time. ASK QUESTIONS! Ask about vendors. Ask people what they think.Then make your choices on where to order and what to order. We are all here to share info on our vaping experiences and offer help. Ask more than one person,get a few opinions and make informed choices. Dont get ripped off or get sucked into a bunch of drama. Vapers are usually very helpful people. We all want you to get what you need to succeed. We want vaping to work for you. Just Ask. I for one will always tell you what I know,sometimes even if you don’t want to hear it.